Activation issue needed to be fixed

Because of some hardware issues, my macs needed to reinstall the system. However, I found I cannot activate marginnote 3 with error info “No activations left for this number. Plz extend your license to support more computers” I guessed it may be caused by the hardware parts replaced, and I contacted marginnote through service@marginnote.com twice to request license resetting. But no response so far. I’m so so so disappointed with its service.

Hello, can you send me your email privately?

Hi Relight
I cannot find how to send a private message through the message system.

Hello, click on the header image:

Continuing the discussion from Activation issue needed to be fixed:

My email address is zhaishengjie@gmail.com

Hello, I did not receive an email from this email, and there is no purchase activation information for this email.

I used my another email to contact your service team,plze check domain name “@unlv.edu” Thanks a lot

Hello, I have reset the activation code for you, I’m sorry I didn’t get back to you in time because the staff missed it.
Sorry again.