Cloud sync error

i can’t sync my files of my Ipad to Mac with icloud. The error message of my Mac is shown as above. Pls give me some advice. Thanks.



Hello, it looks like a network problem

note data is slower to sync at the moment due to fragmentation issues. Please check if iCloud has been turned on to synchronize your files and notebooks (☁️ will be shown below if it has been turned on); then select iCloud from the more in the bottom left corner of the main interface, enter the synchronization interface, see if there are any errors, if there are errors, try to turn off the corresponding iCloud switch, try again after 30 seconds; if it shows that it is downloading, then please wait patiently: make sure that the connection is clear to WI-FI, stay in the iCloud synchronization interface, make sure that the device is always on, turn on the power charger; you can also try to restart the device or restore the network settings, we are optimizing the synchronization function, we expect the version 3.7~3.8 will be improved, in addition, the handoff function can be transferred, airdrop can also be tried~

Kind Regards,
Support Team