No reply from []

It has been several days since I wrote to [] on activation problem, however, no reply has been given, sad…


Many of us have encountered the same problem. It’s enormously frustrating.

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Totally agreed. Slow response is bad. No response is just unacceptable. And I so want to like this product.

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Turns out they have very specific requests on how to contact them. When I followed their guidelines I got an immediate response.

In searching the web, I found specific directions on how to email them about this subject. I did it exactly as they asked and got an immediate response.