It has been several days since I wrote to [email@example.com] on activation problem, however, no reply has been given, sad…
Many of us have encountered the same problem. It’s enormously frustrating.
Totally agreed. Slow response is bad. No response is just unacceptable. And I so want to like this product.
Turns out they have very specific requests on how to contact them. When I followed their guidelines I got an immediate response.
In searching the web, I found specific directions on how to email them about this subject. I did it exactly as they asked and got an immediate response.