About Activation issues

tedkim89 (Ted) April 15, 2023, 10:46am 1

Dear MarginNote Team,

Hi I have tried to activate to new Mac. but it doesn’t work.

I did de-activate from old-mac but i didn’t check any inform about IDxxxxx things… (I shoud check their maybe… and now can’t open the program from old-mac as well.)
I don’t have Activation number and can’t find in email.

Could u please send Activation number?

Thank you.

Support-Team April 15, 2023, 12:18pm 2

Hello

hello, we need your email to find your license code. In view of the fact that you cannot find it in email, please provide all possible email addresses.

Kind Regards,

Support Team

tedkim89 (Ted) April 16, 2023, 1:11am 3

Dear Team,
My email is as below.

Thank you for your help.
Best regards, Ted

Relight_Support-Team (Relight_Support-Team) April 16, 2023, 9:42am 4

Hello

Hello, please provide other relevant email addresses. This cannot be found

Kind Regards,

Support Team

1 Like

tedkim89 (Ted) April 16, 2023, 10:40am 5

Please check this email. Thank you

Relight_Support-Team (Relight_Support-Team) April 16, 2023, 10:53am 6

Hello

EAE550C5-3CC2EC0B-44E45D71-9A7AF956-71B45C42。。

Kind Regards,

Support Team

tedkim89 (Ted) April 16, 2023, 2:40pm 7

Well received with many thanks!