App crashes when opening or importing document

I’ve just downloaded margin note on my Mac and also upgraded to the full version from the app store. However, the app crashes every single time I try to open or import a document.

This is really stressful. My mac is currently on Mac Sierra version 10.12.6

I have tried an advise from a different thread to delete the app that was downloaded from the app store, and download it straight from the website. But that still did not resolve the issue.

I really hope someone can assist me in fixing this.

Hello, i.hisham. If your Mac cannot be upgraded to macOS Catalina, please wait for version 3.6.3 of MarginNote. The new version is currently undergoing tests.

Support Team