Hi, so I tried to export a mindmap to a pdf file, while exporting, the MarginNote froze so I close the app. After I close the app, I can not open ANY studies that have more than about 50 notes(every study I open just froze). I tried to create a backup and import again or tried to delete the app then download again, but I still can not open any studies :(. Can you help me to fix this?
After some hard removal (I use Clean My Mac to remove all the files, caches), and then download the app again, now I can open the studies. But please fix this issue, it’s inconvenient.
Thank you for writing in. I have raised your request to our Development team but we cannot assure a time frame when it will be put into effect. Please feel free to contact us again if you need any assistance and we will be happy to provide further help.