Cannot activate license code - Service team no reply

Support
1

Tried emailing service@marginnote.com twice.
Changed my computer and trying to reactivate my margin note but there was a glitch.

And today I have emailed in the 3rd times with the specific format they have requested for in Contact.

I really hope to hear from you guys soon.

2

Hello

Would you please upload some screenshots? That way I can help you better.

Kind Regards,
MarginNote-Edward
Support Team

3

image

I have changed my computer and couldn’t activate the software using my license code.
I have dropped 3 emails to service@marginnote.com containing my name, my email and my license code.

4

Hello

Hello, if you have already sent an email, there will be staff to help you solve the problem. If you do not get a reply, we may not receive your email due to some reasons. You can send it to us again. We are happy to serve you

Kind Regards,
MarginNote-Heng
Support Team