Cannot activate please help asap

Hello i emailed to service@marginnote.com twice. Got no responce for 2 weeks. I reinstalled my marginnote 3 on my mac because of sync errors. Now i can not activate it again. Please help me asap. Maybe you can reset my activations.

Thanks in advance.

Is there anybody in there?

Hello,

We did not receive any email from you. Could you provide your email address, so we can check again?

Meanwhile you could try troubleshooting.

Regards,
Kevin

Hi Ab,
Apologies that your previous email has somehow been filtered in the Spam.
We’ve rest your code so that both slots are available for registration now.
Again, sorry for the delayed response.

Regards,
Support Team