I recently changed computers, the activation password for MarginNote 4 is no longer usable, and now neither the new nor the old computer can use it. I’ve already emailed customer service, but it’s been almost two days with no response… Also, I checked the bug report section in the Chinese discussion forum, and it seems the official staff haven’t replied to messages in a long time…
We apologize for the inconvenience caused. You can send me a private message with the email address you used, and I will inform the relevant personnel to handle it as soon as possible. Additionally, bug posts in the Chinese community are generally replied to by non-official accounts—just like my account here.