Free viewer mode (editing disabled) in MacBook App

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Henry (Henry) February 9, 2023, 8:44am #1

Hi guys, why did I get all of a sudden the following message in the MacBook app?

Free viewer mode (editing disabled)

Since it is preventing me from editing, how can I restore the editing capabilities in the desktop app?

When I go into the App Store I don’t have the option to purchase anything:

Thank you!
Enrique

1 Like

Henry (Henry) February 9, 2023, 11:23am #2

Additionally, synching between the MacBook and iPad apps doesn’t seem to work today. Looking forward to your comments. Thank you!

AW2307 (User) February 9, 2023, 11:56am #3

I had the same issue but it was all good after selecting Restore Purchase

Relight_Support-Team (Relight_Support-Team) February 9, 2023, 1:18pm #4

Hello

Please upgrade the software to the latest version

Kind Regards,

Support Team

Support-Team February 9, 2023, 1:22pm #5

Hello

Please upgrade the software to the latest version

Kind Regards,

Support Team

Henry (Henry) February 10, 2023, 4:30pm #6

Should be fine now. Thank you!