iCloud Drive sync working...but not working


When I draw annotations in a pdf document inside one of my MN (eg MN3 for ipad with an ipad pen) that document and enclosed annotations would sync across MN3 platforms, and I would find these annotations when opening that document in MN3 ios iphone or with any of my Mac

What I find strange is that under icloud drive (eg in my mac finder, or in any of my apple devices), even several days after I made annotations, that document is not changed and still the original one.

  • date of change for that icloud drive pdf document does not move
  • annotations never appear in that document if I open with mac preview or any pdf reader app

How comes sync would work across MN3 echosystem, but not on icloud drive this does not make sense to me

Can someone please help as this ruins my experience on MN3

Thank You !!


Hello, note data is slower to sync at the moment due to fragmentation issues. Please check if iCloud has been turned on to synchronize your files and notebooks (☁️ will be shown below if it has been turned on); then select iCloud from the more in the bottom left corner of the main interface, enter the synchronization interface, see if there are any errors, if there are errors, try to turn off the corresponding iCloud switch, try again after 30 seconds; if it shows that it is downloading, then please wait patiently: make sure that the connection is clear to WI-FI, stay in the iCloud synchronization interface, make sure that the device is always on, turn on the power charger; you can also try to restart the device or restore the network settings, we are optimizing the synchronization function, we expect the version 3.7~3.8 will be improved, in addition, the handoff function can be transferred, airdrop can also be tried~

Kind Regards,
Support Team