I have done everything required. But no response. I paid $51 AUD to upgrade the essential version to Pro so i can then upgrade to MN 3 … and paymnet has gone through - but I am still on Essential - when I go to Upgrade to PRO it says to restore purchase - which brings up a heading of MN Pro - but still looks and feels like the Essential version. When I close the window … I have to go through the whole process again. VERY FRUSTRATING. I have emailed you with the details of the university and no reply - so I had to purchase anyway and not very happy that I don’t even have the PRO version on top of that at a $50 AUD purchase.
Can I please be contacted on my email directly I would like : to
*try and get confirmation that I have the PRO version and do not have to keep restoring it …
*will it be ok to use in the meantime as i have a research project I need to start tomorrow.
*Please confirm you have my student ID and can adjust the payment with the education discount
sorry this if this is coming across with frustration but I have spent nearly 3 hours trying to sort this out.