Missing OCR Settings and buttons in latest iOS release

Pete · March 11, 2020, 10:30pm

Hi folks,

since the latest update I can’t find the ocr settings and buttons in menues no longer.
Ca’n you pls help? is this bug or feature?

Pete

Lea_Support-Team · March 12, 2020, 7:04am

Hello, Pete. Try tapping Restore purchase.

If it does not work, please provide a screenshot to help us identify problem areas.

Regards,
Lea
Support Team

Pete · March 12, 2020, 9:50pm

Hi Lea,

many thanks for your quick reply.
I tried the „restore purchase“ - actually had already tried before— but no change.

I enclose a screenshot where I marked the area where in the last release before the current one were some settings around the OCR functionality.
Those are gone.
The only OCR related thing I see is a button in the search menu.

Excited to see what the solution will be.
Looking forward to your feedback,
best regards,
Peter

Lea_Support-Team · March 15, 2020, 2:55pm

Hello, Pete. Until now we haven’t received any other reports concerning missing OCR settings. So we do need your screenshots to get some more clues.

Three OCR settings in MarginNote 3:

Regards,
Lea
Support Team