MN4 folder in iCloud drive was disappeared. Can I regenerate it?

[kwang]

Dear Margin Note 4 team

After I deleted the Margin Note 4 folder in my iCloud Drive, Margin Note 4 does not regenerate Margin Note 4 folder in iCloud Drive.

Could you provide a detailed instruction?

Thank you.

Sincerely,

KWANG

P.S. I also sent an email with my PIN code.

[Support-Team]

Hello

You can turn on “Synchronize Documents When Synchronizing Study Sets” in the iCloud settings of the software settings, then add a document to a study set that supports cloud synchronization, and then make a note on it

Kind Regards,

Support Team

[kwang]

Studyset synced well.

But it does not sync pdf files.

So notebook does not show pdf files.

It only show my handwriting and note, not pdf.

I selected “Import to iCloud Folder by default” and “Sync Document while Sync StudySets”.

But it did not solve. I cannot import pdf files to iCloud Folder with the following

>> The file “ “ doesn’t exist.

There is no MarginNote iCloud directory in iCloud Drive.

Request: Could you please reset the iCloud container/sync association for my account on your end? Or provide the specific steps to force-regenerate the iCloud container token?

Thank you.

Sincerely,

KWANG

[Support-Team]

Hello

It should be noted that this folder is system-generated, and we have no way to manipulate your device in the background. Is iCloud Drive in the iCloud settings of the system settings turned on?

Kind Regards,

Support Team

[kwang]

I accidentally deleted margin note 4 from the iCloud folder in iCloud Drive. Even after reinstalling the app on both my iPad and Mac, it still doesn’t appear in the Cloud Drive.

I’m unable to create a new folder in iCloud Folder.

MarginNote 4 iCloud folder not showing

Dear user, Hello! After importing multiple PDF documents, it may take some time for the documents to be synchronized. Please ensure that you have a stable internet connection and be patient for a while. Thank you for your understanding and support! If you have any further questions, feel free to let us know. Best regards, MarginNote4

I’m in the same situation. Could you please provide me with detailed instructions?

[Support-Team]

Hello

Have you made new notes on the PDF?

Kind Regards,

Support Team

[kwang]

1. I’m unable to add a PDF file to the iCloud folder in the iCloud Drive because there isn’t an iCloud folder in the Cloud Drive.
2. I created a Studyset and Notebook and added some annotations to my local PDF file. MN4 successfully synced the Studyset/Notebook and annotations, but not the PDF file itself.

[Support-Team]

Hello

Is this setting enabled?

Kind Regards,

Support Team

[kwang]

Yes. I turned on iCloud Drive.

Only margin note 4 did not have an app folder in iCloud Drive.

[Support-Team]

Hello

Be sure to back up your data and then reinstall the software

Kind Regards,

Support Team

[kwang]

I reinstalled multiple times.

It did not work.

MarginNote 4 iCloud folder not showing

Hi there, I was frustrated every time I try to sync my MarginNote 4 study sets with my Apple devices. So I decided to delete the app and reinstall it on my Mac, iPads and iPhone. I turned off iCloud at settings first, then I deleted the app. I found the MarginNote 4 folder disappeared on the folder app on iCloud. After I reinstalled the app on iPad first, then I tried to make a study set with several docs. Then I reinstalled it on Mac, iPad mini and iPhone. However, I found all the PDFs w…

[Support-Team]

Hello

Can you find the documents in the iCloud folder you deleted in the Recently Deleted section of the web version of iCloud and restore them?

Kind Regards,

Support Team

[kwang]

Recently Deleted Is empty.

[Support-Team]

Hello

You can try to log in to your iCloud account again in the system settings, then turn off and turn on again the synchronization-related permissions in the system settings, and then take notes again. Note that the settings shown in the illustration must be checked.

Kind Regards,

Support Team