Move Mac OS SetApp instance of MN3 to App Store instance

Support
1

Excited to upgrade to MarginNote 4, I have the following:

iOS MarginNote 3 fully paid for, I have already got MarginNote 4 and upgraded for free

Mac OS MarginNote 3 via SetApp (capped at version 3.7.14 (3.7.14001)), for which free upgrade is not available. I am willing to go fully paid on the Mac OS version.

Is there a way to dissociate my SetApp instance of MN3 and upgrade it to the latest version (and go fully paid via the instance)?

Also, I tried downloading Version 3.7.29 (3.7.29003) from the App Store to go fully paid on that, but it downloads as a separate App, rather than replacing the existing SetApp version. In this scenario I will need to move my SetApp version library over to the App store version and link that with my iOS instance - how do I go about that, if the above is not possible?

2

Hello

Setapp does not support upgrade, 4 does not cooperate with setapp

Kind Regards,

Support Team

3

Yes I know.
So please can you address my questions, support?

4

Hello

Backup all files in the new software to open

Kind Regards,

Support Team

5

Its like getting blood out of a stone. Support, do better!

How do I sync my to my existing iOS MN3?

6

OK, the paid for version of MN3 seems finally to have synced with the SetApp version of MN3 pdf library files and notes, highlights etc. I have therefore paid for the paid for version of MN3. And also downloaded MN4, and tried to upgrade using the MN3 discount, but I get an error that MN4 cannot see my purchase of MN3 that I did yesterday (I thought 24 hours might help). Please do a help urgently, as I think the upgrade offer runs out shortly.

7

Hello

It is recommended to refund the direct purchase 4, because the upgrade needs to wait 14 days, and the deadline will be missed

Kind Regards,

Support Team

8

Ok annoying. But have done. Kr.