I have reported about the disappearing of some nodes or a part of mind map a few months ago by email. Still this is happening very often and it’s is very annoying. I have also updated MN to the latest version. I am using the ipad version of MN.
I don’t know this only happens with relatively largely branched mind map.
Why can’t you give priority to solve this bug soon, as this is a major bug.
I can give you screenshots if you want.
Hello
Sorry for the bad experience, but we have observed that the brain map interface does have a refreshing problem in its display. We are looking for a specific factor that could recreate this, culd you send us the notebooks where this happens more frequently? This can provide us with a sample solution to this problem.
Kind Regards,
MarginNote-Edward
Support Team
How to send such a large file?
With the documents each notebook backup file is about 1GB -1.5Gb in size.
Without the documents each notebook backup file is about 100-500Mb in size.
What and how should I send?
Very important
I have noticed that the disappearing occurs mostly-
*when adding new excerpts to mind maps or
*when zooming in/out.
Hello
Generally, large mindmaps are susceptible to partial disappearance due to rendering issues. We are working on optimizing our mindmap system, but it takes some effort. We are sorry for the inconvenience.
Meanwhile, you can try to use focus mode more and try to use idea boxes so that your mindmap could be smaller and easier to render. We hope that this could help improve the situation.
Kind Regards,
MarginNote-Sushi
Support Team
Four months and no solution yet?
This is extremely annoying.
Please fix this immediately as this is a bug that affect all users, not a feature requested by a individual user.
Hello
We understand this, but it is not easy to work around this issue as hardware bottlenecks do exist.
You could, however, try to use more child mindmaps or focuses so that less stress is put on the machine.
Kind Regards,
MarginNote-Sushi
Support Team
