Sync Issue Between MacBook and iPad in MarginNote 4

While using MarginNote 4, I noticed that files created or updated on my MacBook weren’t syncing to my iPad. It seems the data was not being properly uploaded to iCloud from the MacBook, leading to discrepancies between the two devices.

Despite trying all the solutions suggested in community forums, none of them resolved the issue. Eventually, I attempted a different approach.

When pressing the “List” button in MarginNote 4, there’s a “Cloud Sync” section. In the dialog window, the title shows which StudySet is currently being downloaded.

However, it kept showing the following messages repeatedly:

Downloading: Sample StudySet...
Download Review Card Deck: Sample Review Group...

This seemed odd, because both of these data sets—Sample StudySet and Sample Review Group—are default resources that come pre-installed with MarginNote 4. These should not be synced via iCloud.

I suspected that, for some reason, MarginNote was continuously attempting to sync these default files, which in turn was preventing other files from uploading correctly.

So I deleted the Sample StudySet and Sample Review Group from both my MacBook Air and iPad. After doing so, I confirmed that the sync function returned to normal.

I believe there is currently a bug causing Sample StudySet and Sample Review Group to be repeatedly synced, resulting in a sync loop that hinders proper data synchronization. I would appreciate it if this issue could be investigated.

Hello

Thank you for your feedback. The above issues have been provided to the technical department for further research.

Kind Regards,

Support Team