Sync popover not displaying synced documents, etc

Support Mac Trouble
1

macOS 15.4 – syncing with iCloud.

The popover that is supposed to show sync status no longer shows which items are being synced in the database (Document Notebooks, Study Sets, Review Card Decks). All I get is the spinning wheel of death and no status. The only way to see if syncing is happening on the Mac is to look at what’s on the iPad and vice-versa.

The usual tricks have no effect – rebooting, trying different documents or study sets before syncing, etc. The image also shows the bug that’s been present in MarginNote for years – it says “Database Synced” always, and never shows the real status.

CleanShot 20250413 at 17.05.42@2x
CleanShot 20250413 at 17.05.42@2x1198×1284 32.4 KB

2

Thank you for your detailed feedback. We have noticed this issue and are actively working on addressing it—we believe it will be fixed soon.

Best regards.
MN support team

3

Good to know. Work quickly, please.

Does this mean that my documents and study sets are not syncing now while this is broken?

4

Hello, the synchronization function can be used, but there is a problem with the prompt aspect. It hasn’t been well implemented.