When the card is fixed (not adjustable to resize)

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1

Hello.

sometimes I have cards fixed as you can see in my attached screenshot. Not able to resize nor syncing my handwriting on documents to the card. let me know how to do in this case.

kind regards.

2

Hello

Could you take a short video so we can pinpoint the problem?

Kind Regards,

Support Team

3

Hello here I attach the short video. I wanna readjust and change and sync the modifications as I can do in green box, but in blue box i cannot… how to do?

4

You can drag the edge of the card frame to update the card (just like a green card)

5

I cannot that’s why I am asking…. as you can see in the video (21~23sc) if I try to drag, it just shows “research” and “more …” options without being able to drag nor update.

6

Okay, I understand what you mean. Can you send me the learning set privately so that we can troubleshoot the technical issue?