Why is my document blank and showing only a "link" icon on one device but not another?

I know I’m supposed to “rebind” but there is nothing to rebind it to. Why does this happen in the first place? Incredibly frustrating when i can’t access documents. Can’t find a good answer or solution.

Hello

Check if the PDF has been downloaded, if it is not used for too long or the space is insufficient, it will be deleted by the system

Kind Regards,

Support Team

I have plenty of room on iCloud storage and this happens as soon as a few hours to one day later. How do I check if the PDF is downloaded? I don’t see anything about that. I add pdf documents together and now I even have one that is blank in the middle.

Hello

Because this depends on the device storage space, it is recommended that if the system is the latest version, you can keep the marginnote folder for download in the file app or Finder

Kind Regards,

Support Team

OK thats where the folder is. They all magically appeared after I posted here.

This issue persists. I dont even see the rebind feature anymore. I have several documents with blank pages on my Mac that are visible on my Ipad. What do I do to resolve this?

It’s possible that these documents haven’t been synced to iCloud on your Mac. I’ve encountered a similar situation before: I opened the Files app and searched for the documents I needed to link, but couldn’t download them after the search… This caused the documents to fail to link in MN as well. I tried refreshing the Files app and waiting for the iCloud sync to finish refreshing, and everything was resolved.

what do you mean “refresh the files app”?

Sorry, I was referring to the built-in app for managing files on the iOS system.