【FAQ】Collecting Problems with Sync + Troubleshooting

Hi @DrJJWMac ,

Thanks for your information. We have confirmed the reason.

Please try to add tags to the same files to make them different in binary form. Marginnote could not identify the difference from the file name or folder path. Only binary form could be distinguished by far.

Besides, After you do the first sync, please keep the files original location folder to avoid potential mistakes.

I know it’s very troublesome for you. Once Team got spare time and fixes it, I will notify you. Sorry for the bad experience.

Sincerely,
Lanco