Research pane keeps crashing MarginNote 3

Support
1

Hello

Please help!!!

Whenever I use the ‘research’ function to search on Google Scholar, MarginNote freezes and I need to go into Activity Monitor and force quit the application. It has become totally unusable now!

How do I fix the problem?

I’m on a Mac, running Big Sur 11.5.2.
Margin Note 3, version 3.7.12

Thanks
Kim

3 Likes
2

Hello


Hello, can you record a video? Is there any specific webpage?


Kind Regards,
MarginNote-Relight
Support Team

3

I have the exact same issue. Not specific to any webpages.

1 Like
4

I have the same issue with google image.

5

Hello

Hello, it has been identified as a web page problem, temporarily not easy to solve it ~

Kind Regards,
MarginNote-Relight
Support Team